Wireless Wifi Repeater Wifi Range Extender Wi-Fi Signal Amplifier 300Mbps WiFi Booster 802.11n/b/g Wi Fi Repeater Access Point
Q&A
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (560)
5 Stars (546) |
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4 Stars (14) |
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3 Stars (0) |
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2 Stars (0) |
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1 Star (0) |
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Everyone came in quickly. Delivered before the entrance. Everything works great. Speed cuts almost in half.
I 've placed it and I don't notice any difference, ami didn't help me at all, if I use the repeater I have less discharge megas on the mobile
Works well already installed
The packet seems to have through rough times during transit, but the packaging was strong enough to endure it. The item works very well, and came with clear instructions (in english). Thanks store
Arrived in less than a month, all according to the description of supplier
Order item according to the display. Received in the pink with wrap tidy. Thank you very much. Just only sent quite a long time.
Work good. Fast shipping. Very recommended!
It's okay, it's working.
I'm happy -So very quickly send to me that i ordered item.
Very very fast! Good quality! I’m very glad! God bless your family! Thank you very much!!!
It works perfectly, it's as described. I get very well packed.
Mega fast delivery. The case hasn't been tried yet
Solved my problem, very good this repeater, very happy with the purchase,
The team arrived in good weather and works well, the same speed but if you take a signal where I didn't get to
Works...
Items arrived and work as they should. Directions were simple to follow.
Supper fast shipped to Netherlands, have not tested.
Just connects, anroyd and the old windows like HR works well, but 8.1 is no longer working, supports, but the internet does not shake
There were two cities. Packed good. I did not rub it myself. I'll get it.
The goods did not come, the store returned the money. Very friendly and responsive seller
It really works! Simple and easy to set! Automatically all House devices receive it repeater signal! Happy! Happy!
Very good device. It really helped to wide the WiFi range at home. Delivery it wasn't that quickly but it's COVID times. Seller was helpful, I made a mistake in my address and they changed it immediately
Everything works.
Order didn't arrive but Ophiria Online gave me back the money
Well received.
It works!
It works very well. I already have wifi upstairs. Very easy to set up even has Spanish.
Delivery was a long exactly 60 days, the order was delivered by a new mail directly home. I did not check the connection. Seller recommend