Wireless Wifi Repeater Wifi Range Extender Wi-Fi Signal Amplifier 300Mbps WiFi Booster 802.11n/b/g Wi Fi Repeater Access Point
Q&A
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (498)
5 Stars (484) |
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4 Stars (14) |
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Perfectly matches the description
For a month has reached (Riga, Latvia). Thank you, the goods are good. already made a second order of this amplifier.
Arrival Within weekly, still not checked
Handy device has extended my WiFi to an additional room in my house where there was no signal before. Easy to set up, although I was a bit confused about whether I needed the enclosed cable or not. I did not need it, but simply followed the attached instructions and it started working right away.
The thing justified itself at 100%. Now catches on both floors of the House
It's just like your presentation, it worked very well for me, it would be good to improve time, for orders to arrive faster from Panama.
Well, easy to install, as I expected, which was what I was most concerned about. Go ahead to whoever needs it. It's a good device with a good price.
I 've been using it for a few days and it works really well! I am happy with the product and recommend it 100%
The parcel came for less than a month came right under the house. In the box. Well packed. With instructions. In English. I found a video in yutuba like to touch. Until I tried to customize. But the signal was good in the cut. Thank you
Super
it's took 1mth plus to reach , unacceptable .
excelente producto, larga la espera para la recepción, pero llegó
It works. Creates another Wai Fay network, based on my network.
Everything works by ההוראות. I long אבדוק if it יפתור I בעיית absorption והמהירות.
It came very fast, pull perfect, easy to program.
The fork came American and not euro
Very long delivery
Quick and good. It works perfect and is set up easy.
good product fast delivery thank-you Ali express
A useful device, it works perfectly, it is adjusted according to the instructions simply.
It came quickly for 20-21 days. i checked everything works. Thanks! 5 *****
Came as discribe on the site. Top quality
excellent
работает всё
Product received and product is ok
Good product as described thank you to the store
It took a little while to get there but it's totally understandable because of the pandemic. It works perfectly and amplifies the wifi signal smoothly in my case. Easy to make it work. I recommend it.
The product conforms to the description, finally the problem with WiFi is solved.