Escrow is the safety way on Aliexpress, payment via Escrow are protected by Aliexpress.
Your Transactions are always secure by Aliexpress:
You can pay using Boleto, Visa, MasterCard, QIWI, Western Union, Maestro debit card, WebMoney and Bank Transfer, any more,pls contact us.
We are free shipping by China Post Air Mail, Epacket if your order less than $200.More than it we can FREE send by EMS, DHL, UPS, FedEx.
Normally, the DHL/FedEx/UPS 3-5days to most of the countries, EMS 5-20days to most countries, and Epacket will spend 7-25 business days to USA.
China Post Estimated Delivery Time (the below information only for reference)
Country |
Approx. Delivery time |
United States/United Kingdom/Australia |
10-15 working days |
Canada |
10-20 working days |
Brazil/South America |
may take up to 6-8 weeks due to strict Custom Inspection |
France/Spain/Germany/Eastern Europe |
may take up to 6-8 weeks due to strict Custom Inspection |
Of course, sometimes the delivery date will be delayed by some sudden reasons(Busy Reason,Bad Weather,Custom Checking and so on), pls understand it and wait it patiently.
Our price not include taxes, so if you need clear custom, pls pay it by yourself.
Pls be sure that your address is correct when you place your order, if your address have some changed, pls kindly contact us in time.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.