√ HIGH-QUALITY AAA TAI CHI YIN YANG 925 STERLING SILVER PENDANT NECKLACE: Pendant is made of solid S925 sterling silver, known amongst jewelry wearers for its strength, brightness,and shine. Sterling silver in our unique tai chi pendant is tarnish-resistant, ensuring there is no tarnish residue on the skin. Rhodium plating provides a long-lasting luster and makes anillos de plata 925 women tarnish resistant! Completely hypoallergenic, allergy-free, nickel-free, lead-free, and cadmium free to prevent irritation.
√ FIT ANY OCCASION: Add style to a basic look with these solid S925 round pendant for women. Our spinel and cubic zirconia are all high-quality. The unique design uses a prong setting method to make the gemstone stronger and not easy to fall. Perfect for everyday wear for a statement-making look no matter the occasion. Make a dazzling addition to your jewelry collection!
√NATURAL BLACK SPINEL CUBIC ZIRCONIA NECKLACE FOR HER: If class is what you look to exhibit with your choice of outfit, then the silver pendant is what you need. This pendant with cubic zirconia and black spinel is your best bet at charming all those that admire you. The pendant will make all your outfit look elegant and classy.
√ A WONDERFUL GIFT FOR ANY OCCASION: This unique and heartfelt pendant necklace is beautifully packaged and ready for giving. Makes a sentimental surprise for any awesome lady. This timeless essential is the perfect gift idea for your wife, daughter, mom, sister, girlfriend, best friend, or yourself. Give someone special luxurious fine jewelry to rock from day to night with style!
√ EXCELLENT AFTER-SALE SERVICE: We appreciate the opportunity to serve you, and your satisfaction is our top priority. All of our pendants pass through stringent testing and product development phases before they are offered for sale. If for any reason you are not completely satisfied with our pendant necklace for women, contact us within 60 days, and we will refund your money or resend your order, no question asked.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
