Simulated landscape design, interior beautiful decorations, desktop landscape mini fountain waterfall in the room.
Material: resin
Style: landscape
Type: home decoration
Please note that when you choose to buy, please find the corresponding product, different products contain different accessories.
Product options are:
EU Plug with LED atomizer
US Plug with LED atomizer
EU Plug without LED atomizer
US Plug without LED atomizer
Note:
1,Powering on before submerged in water can damage the product.
2,Do not touch the nebulizer during operation.Please turn off the power of the nebulizer before touching it.
3,Please turn off the power when not in use to extend the service life.
4,The atomizer will produce water mist. When the water mist hits the table, water may form. This is a normal physical phenomenon called condensation. If you see water on the table, not a product damage leaking, just the temperature of the table top is lower than the water mist, causing the water mist to turn into water. Just put a small towel under the product to solve it.
Pump installation method:
1. Connect the water pump and the water pipe and connect them together;
2. adjust the pump switch size to the appropriate location.It is recommended to adjust to the “+” position
3. Place the connected water pipes and pumps in the right place for the product
4. Pump flat, and then add water to completely submerged water pump, plug in the power can be normal operation.
Precautions:
1, Pumps must be placed in the water will work properly, the pump is waterproof design;
2, the battery in the water surface must exceed the maximum height of the pump at least 1-2 cm, can extend the pump life;
3, if the water is not large, please check the pump on the water switch is open to the maximum;
4, as long as 3-5 days for a water, half a month to clean the pump, you can extend the life of the pump.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (1)
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The item received very quickly!!! The product is very beautiful. just like the video. Beautifully glows and steam goes. Very fragile. The store is normal. Sent it very quickly. The box was not damaged. The goods were damaged from the inside. I don't know. Perhaps there was a microcrack and from shaking damaged, or when packaged goods damaged. The fact that the packaging was absolutely not damaged. Otherwise the product is great. I'm filing a dispute for damages.
I got it broken