SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (342)
5 Stars (295) |
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4 Stars (47) |
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3 Stars (0) |
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2 Stars (0) |
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1 Star (0) |
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The sticky layer is very sticky, good. I will order more
Bonito artículo. Lo recomiendo.
Externally very good cups. I bought them for the summer, for the event.
Thank you, quality goods
A good bra, sticks well
They carve a little fair. I have a size C of Primark and this is also a C and it looks a little smaller but fine. I don't know if they last because I haven't tried them.
Very happy
Quality good! but does not hold very much! if the chest is standing. then you can take it!
Bullshit full! Size D, at best, suitable for size B. Immediately went to the dump!
Super Cups!
Bonito
As description
Everything is fine, everything is as in the picture! It's good that I took a larger size.
Without push-up, with Velcro, on a fabric basis. In front there is a buckle. There is no roll of silicone strapless. Take on size larger
It sticks well and the size is correct. although, I thought it would be more thick
The chest covers, but does not tighten. In general, I'm happy
perfect thank you
хороший лиф, но все таки нужно было заказать А, а не В
Hola... Ordeno 2 veces el mismo tamaño... Pero vinieron menos... Tamaño con... negro menos que beige...
It seems to hold tight, until it was possible to check in practice
The order came in three weeks. The cups correspond to the description. Sorry connecting mechanism plastic, ideally iron. With the store did not communicate
Hon to size 65E but without bra's and C cup around so qaulity ちいさい could just with size A. raving Domo improbable. Yet the つかっ is not.
Hon A la talla 65E pero sin sujetador y copa C alrededor por lo que la calidad ちい い could podría con la talla A. Domo pavimentado mejorable. Sin embargo, el つつっ no lo es.
Fast delivery, the quality is good. Sticks well, but only a cup on the B-small.
It was about a month, it came in size and it sticks well
Sometimes falls off
Perfect, same as description
O produto é ótimo, sempre que vai ficando velho compro outro !