SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (342)
5 Stars (295) |
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4 Stars (47) |
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3 Stars (0) |
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2 Stars (0) |
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1 Star (0) |
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Did not like the buckle, too wide and pumped between the cups. The bodice itself is not bad, but dark. I ordered a similar from Dr. the store, everything was OK with the lock and it was straight bodily, this one for swarms
On my 75 V came up! I order not for the first time) the old wore two holidays and he stopped gluing) for those who are not comfortable without a bodice) I like)
La mercancía llegó muy rápido, la calidad es buena, dentro del pegamento es buena, se mantiene excelente, recomiendo el vendedor!
By itself, the goods are excellent .... but on my full second with turned out to be small!!! the chest falls out from all sides .. i'll give a friend... she has the first.
It came earlier. I took the first size without push-up. Cups were too small, but keep well.
I wear a cup a, I took b. I didn't. Quality is good. Keep well, let's see how it goes. Delivery is very fast
It's great. Thank you
Llegó a Moscú en 60 días.
¡Se pega como el diablo! I tho I will rip my mamas of as i try to take it and it really working small size mamás chest
Satisfecho
Perfect!
Sujetador de buena calidad tamaño zanizony mejor wziąść más grande
Delivery is fast, the quality is good) on in, it seems to me, the cups are too small (
The item good for the first time use. Kinda like it.
All as in the description, thank you!
$ Waiting goods lost in nail received the store very kindly response to quickly view precious days only for product well received!! Brazilian wholesale adhesion good high quality terrific ㅎ ㅎ summer fine pictures be able to use as
Good bust, but hold not tight. it came Zo 2 weeks обьедененый with other parcel, other store
The goods went more than a month. There was no communication with the store
The quality is good, but whether it will hold on to the party I doubt, jumped-flies. In a calm state keeps. The goods were tracked.
A wonderful form, in my opinion a little small, delivery on time, thanks to the store!
Corresponds to the description, the quality is good. Delivery to St. Petersburg exactly a month.
No lo suficientemente pegajoso, tamaño bueno
Wszytko OK only as per size D is a small
The color is dark beige, the bumal will be light.
Good
Keeps well
Not bad quality, not bad glued, but the size with a maximum of two. Delivery a little more than a month.
The goods came to Rostov-on-Don quickly for 2 weeks. The size is mine, in the sock, let's see and complement the feedback. I recommend the product and the store.