SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (342)
5 Stars (295) |
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4 Stars (47) |
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1 Star (0) |
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Pretty fast shipping, track tracked. A strange dimensional grid, a cup and to my zero was a little too small, although it's always too big for me, not critical. Everything is sewn smoothly, there is nothing to complain about.
Good
Good cups. Ordered Black size B. Volume loads unfortunately do not add at all, but keep well.
This bra looks exactly as described. The quality seems good and seem to work just fine. Haven't glued it down but the size looks perfect (I'm a 36B european). Took a month and a half to arrive, not bad but not ideal. Totally recommend it for a backless dress or shirt because it puts everything in place and still seamless
Delivery to perm-1 month. The volume of the chest is 70A/75A, I ordered a bust with a cup a. He, of course, came up, but my forms went out or did not become more magnificent. So if you have modest volumes, do not hope, that the bra will increase or somehow lift the chest. It only supports and makes the nipples invisible under the clothes. I read that it's difficult to glue-I did it easily. Wore while only at home for 10 minutes-everything was OK. Let's see what happens in the summer. I did not communicate with the store.
Item arrived quickly
Everything is very good, thank you very much!!!!!!
Small for 3 size
Качество отличное но пришли помятые
La cosa es buena pero sólo si el pecho es pequeño Que el tamaño más grande pero aún así es sólo la mitad de mi pecho Voy a tratar de usar algo) ¡Entrega en un mes!
Packed just in a bag but nothing crumpled, size B but the Cup is quite small, I think for a couple of times enough, the plastic clasp is quite flimsy
Todo está bien. El envío es muy rápido.
Exact to description
Thanks the store I am very happy
¡Para el precio del producto fuego!
Beautiful color and totally meets my expectations. I recommend it.
Entrega bastante rápida-21 días antes de Pskov. Todo como en la foto del vendedor. La compra es satisfactoria, pero tenía que tomar un tamaño más grande, aunque hice un ajuste al tamaño asiático. Necesariamente usaré, me gusta lo que es adecuado para cualquier ropa con espalda abierta. Con el tiempo, las tazas comienzan a mantenerse mal, por lo que Tienes que comprar nuevas.
It look nice. Not try yet. Hope it fit well
Picked up under the dress. It's okay. Returned some money through cashback, which pleased. Return the money spent, follow the link https://letyshops * Com/SOC/SH-1/?r = 3432623 instead of * put a point, and get the money back. Register on this link and get a nice bonus. Have already returned almost 9000 rubles.
Great Bra. Thanks to the store. I am happy with the purchase.
All good, well-groomed
Excelente calidad tamaño es pequeño en tamaño
Before Moscow came in 28 days, taking into account problems with the border. The product is packed well, corresponds to the description, there is no pushap. At the bust some hair. Well, once normal, no more. Would not order such a model anymore
A
Дошло за 2 недели до Челябинской области. С продавцом не общалась, заказала 75 В на бюст 86 см.
Satisfied, came up and glued perfectly, ordered a second pair
Order made 28.01 store sent 25.02 to Moscow arrived 14.03. Came to the Post Office. At OG 98 the size of B was small. The seams are made neatly. Sticky part, would not say that strongly sticks to the chest. The feeling that now will cast. I wouldn't risk going anywhere in it.
Very unsatisfactory.