We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (61)
4 Stars (13)
3 Stars (3)
2 Stars (0)
1 Star (0)
We waited a long time for the shipment, even gave the opportunity to cancel and refund the money, but we decided to get it. It's about birthday. After sending it came very quickly. But of course I had to glue everything to each other, because the details are small. And the Garland itself turned out very beautiful!
Una pizca no es suficiente o tan lindo
El paquete a Ufa fue exactamente 3 semanas ¿Fue bien embalado todo fue todo? Color dígitos suavemente melocotón incluso me gustó este color. Que en la foto de el vendedor (rosa) Todo el mundo es feliz muchas gracias a el vendedor
Item received Thank you store
Everything is fine, I'll add when I hang
Super, the product is satisfied!!!) came in 30 days in Tambov.
Everyone is happy, thank you.
To assemble yourself but so beautiful
The order came very quickly! Everything corresponds to the description, ordered a lot of positions! The store answers the messages quickly, sociable! Thank you very much! I made another order from the seller!
Быстрая доставка. Пока не собирала. Заказала дочери на день рождение. Могу дополнить отзыв, если качество будет не очень.
Not bad, but everything falls off
Very nice arrived ahead of schedule
All is well, fast shipment. (Picture size 10 to 15)
Norms, slightly small
Everything is good, there is not enough clothespin, 12 PCs although there should be 13 months (12 + newborn), to Yakutsk delivery by post of Russia somewhere month
Everything is perfect!
Hay 13 números pero solo 12 clips, también 12 pegatinas. La cinta no era la misma que en la imagen. No es una mala compra.
The goods were 2.5 months old, little stars, but normal. 12 clothespins and one stick. Pink rope, I would like a contrast color, so that the boy will fit
La mercancía fue 2,5 meses poco estrellas pero está bien ¡12 pinzas y un palo! La cuerda es rosa como contenido de color que el chico fit
It's fine. I liked the goods
Delivery month to the Kirov region, all whole, looks pretty
I thought it would come ready made, but it isn’t. Happy with it
Excellent Garland, came completely set: crown made of cardboard 12 PCs. Clothespins 12 PCs, paper numbers, rope, double-sided Scotch. The condition is excellent, not torn not crumpled, the crowns are shiny, the numbers are bright. Very satisfied with the order for all five stars! Delivery to Stavropol territory about a month