We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (45) |
77.6%
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4 Stars (9) |
15.5%
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3 Stars (4) |
6.9%
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2 Stars (0) |
0%
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1 Star (0) |
0%
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Отличные бусы
Hello there It is very pretty Thank You
Pretty a little big you should indicate sizes
Красивый! большое спасибо!
I received my order thank you
Sent the wrong color
Delivery took only 25 days from the date of payment, super fast. I recommend the store. Bad just not specified the size of the beads.
Perfect
Stones are a little bit different. Stones are more dark than the photos show.
Very beautiful bracelet, but the photo of the product looks much lighter. But still very beautiful
beautiful color, perfect size for my 15 cm wrist. not tight, looks like rose quartz
Cute bracelet! I recommend!
Complies with the description. Thank you
Very beautiful am quite happy with it.
Long
Fast shipping. However, the beads are a lot! Nicer pictures stores than fact.
really nice bracelet :) the colour was a little darker than i expected but still lovely. it took a while to come as well but i knew it would when i bought it
Хороший браслет! обычно ношу браслеты 18см, этот 19 большеват, но вроде не спадает. большое спасибо!
A little smaller than 17 cm, a bit to tight.
Excellent bracelet, natural agate. Shipping fast. Recommend store
Great. Fast shipping. Stone
Everything is super. the stone is natural.
Arrived very quickly!) in 12 days! I am delighted!) on my handle took 17 cm) I definitely recommend!!!)))
agradezco tu compriso de entrega, todo bien. gracias, saludos
Orders came in one package, I like this delivery. 21 cm to me a bit large. natural stones, the bracelet is heavy.
Colors quite dull. Not consistent with the photo
I have already ordered several .... TOP!
Agate natural beads, "glazed" _ I really like it! I have a wrist circumference of 16, took 17, but you can also take 18 to be more free.