We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (79) |
80.6%
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4 Stars (15) |
15.3%
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3 Stars (4) |
4.1%
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2 Stars (0) |
0%
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1 Star (0) |
0%
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agradezco tu compriso de entrega, todo bien. gracias, saludos
Very nice foam agate bracelet thank you
The product is very good quality. I really like it, but it took a very long time. About two months.
Very, very much. Neatly executed. bright, juicy colors. Delivery to Mo 3 weeks. I recommend the store and the goods.
Class
Very big
Good bracelets, the order is happy. With the store did not communicate
Nice bracelet. I was afraid I 'd be lost somewhere in our mail warehouses.
Cool bracelet, thank you pradovtsu
Ačiū Labai gražu IR patiko
17 cm on my hand small size. But this is not to the store question)
Everything corresponds, it came quickly.
Items never arrived so am neutral nothing good or bad to say
Super. Recommend. Natural stone.
krásny naramok, ďakujem
Thank you
Pretty, the color is not the same as the one I wanted (yellow, orange and blue) but the bracelet is cute.
Divine
Хороший браслет. Не пластик, а настоящие камешки. Размер хорошо подошёл брала amazonite 17 см.
Super cute gemstone bracelet. The color pink is beautiful!! Thank you store
The picture is brighter
Bien
Apyrankė graži, norėtųsi ryškesnių spalvų
Mooi!
Excellent bracelet, fast delivery, but that's what the Stones (it's natural), it's unknown. Very beautiful, happy for all hundred!
Very beautiful
Bracelets made of natural stone. The wrist width of 14 cm bracelet is 19cm-large. 17cm-normal.
Cool bracelets! Glass. Size 17 cm both, but the pink beads are slightly larger. For me is not critical))