500ML Hair Dye Shampoo Natural Plant Brown Black Hair Dye Shampoo Hair Dyes Fast Dye White Grey Hair Dye Coloring Black Hair
USAGE
1. Put on the gloves.
2. Push out the ingredients from bottle pls make sure two kind of ingredients get out from mouth together.
3. Mixing two ingredients on the palm.
4. Apply the ingredients on white (gray) hair, massage the hair same with normal shampoo using.
5. After 5-10 minutes (based on man or women long hair), then wash hair with clear water.
CAUTIONS
1. Please do skin allergy test before dyeing, after will paste mixture besmear in the ear, after 48 hours without discomfort before use.
2. Avoid products to touch the eyes, if stick to, do not knead, rinse with water.
3. Do not use this product to dye eyebrows and eyelashes.
4. Children, avoid contact with the product, please do not use on pregnant women.
Coloring questions:
1. Hair that has been dyed black and baked with black oil cannot be colored in all colors. (Need to fade)
2. The four colors of chestnut, brown, burgundy, and brilliant purple are used for the original hair with black background and cannot cover white hair. If the hair has been dyed with dark colors before, chestnut and brown cannot be used.
3. The two types of dark coffee and dark wine red cover white hair color, which are only used for customers with white hair. The more white hair the color is, the brighter the color. The overall effect of less white hair and more black hair is darker, which can be seen in the sun. Gives a dark coffee and burgundy effect.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
