Product package drawing
The production process
In the corner of the warehouse
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (80) |
96.4%
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4 Stars (3) |
3.6%
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3 Stars (0) |
0%
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2 Stars (0) |
0%
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1 Star (0) |
0%
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Very beautiful, I did not even expect. Quickly came, well packed
La entrega es rápida la piedra es real y de muy alta calidad, la longitud es de 9 cm. Todo lo que corresponde a la descripción
Nice. Delivery slow because of virus
Top top
I think it's not stone, crystal-treated material. Still very pretty.
Superb quality
Stone is natural, and worth it for the price. My box came bashed but the crystal wasn’t broken or touched. I absolutely love this, and I’m buying more as gifts. I highly recommend.
Smaller than I thought but the item came well packed.
Description of accurate
I'm not sure it's a stone
great thanks
Hermosa PIEDRA natural
parfait!
Perfect
Perfecto
I asked in 4 sizes very happy with everyone, I'll buy more.
4,7 cm. Chic stones, excellent delivery and packing. Everything came whole and well packed.
¿El producto corresponde a la descripción? ¡Este es un verdadero Arco Iris fluorita! ¿De cuarzo y amatista labradorita que ordené antes también son reales? Recomiendo este vendedor
Bien empaquetado, bonito.
Very well packaged. The store sent the product quickly thank you.
Muy bien empaquetado. El vendedor envió El producto rápidamente gracias.
me encanto!!
Sehr schön & toll! Gefällt mir sehr! 5***** Gruß, RDR
Very well packed, fast delivery and meet your request. Delighted with them
Beautiful, excellent quality
pretty
Perfectamente empacado hermosa
Es mucho más pequeño que yo, pero todavía me gusta.