Product package drawing
The production process
In the corner of the warehouse
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (80) |
96.4%
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4 Stars (3) |
3.6%
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3 Stars (0) |
0%
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2 Stars (0) |
0%
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1 Star (0) |
0%
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real crystal, good quality
This stone is same as the photo
Esta piedra es la misma que en la foto
The goods came in good dense packaging. Thank you!
Fully corresponds to the description. My hopes are justified. Packed reliably. Thank you store. Recommend.
good
Got different color but also beautiful, little broken
I cant express enough just how beautiful this stone is. It looks identical to the photo. It is a beautiful addition to my collection.
Love it!
Neat column. Smoky quartz.
look nice
The package came in perfect condition, store charm, packed on conscience, I did not even expect, came stones in a box. When I took it in my hands, admiration was no limit, beautiful it is said little, it is chic translates and sparkles with different colors like at night in the starry sky. Wow! For such a chic beauty 1000 stars. to buy I recommend very even. The seller of success, prosperity and good luck in business.
The stones are very beautiful! Were well packed, came quite quickly! I hope that all the same, they are natural)))) I'm happy with the order! I plan to order more!
Excellent store
Item was sent out from China via Cai Niao but then re-routed again from Malaysia with a different tracking number. As am buying crystals from different store, took me a while to identify this item is from where and which seller. Other than the weird logistics, item came in a small clear plastic pouch wrapped round and round in bubble pack and placed in a small box, quite nicely done.
Superwell wrapped excellent manhood
Traje este producto en el 12/04/20. Llegó el 20/05/20. El cristal es hermoso. Son exactamente 9cm. El cristal es muy afilado. El producto se empaquetó de forma muy segura. Gracias :)
I brought this product on the 12/04/20. It arrived on 20/05/20. The crystal is beautiful. It is exactly 9cm. The crystal is very sharp. The product was packaged very safely. Thank you :)
I brought this product on the 12/04/20. It arrived on 20/05/20. The crystal is beautiful. It is 8.5cm. The crystal is very sharp. The product was packaged very safely. Thank you :)
its soo pretty. and real. description was accurate and postage time was reasonable. very happy with my purchase
Ok
The order came, the delivery took two weeks. The pebbles were well packed, on one of them inside a small cattle, I think it's not scary, outside they are whole without chips. In general, I am happy with the order.
A llegó en
I liked the crystal. Fast shipping. Was very well packed. Thanks pradovtsu. Recommend store
Corresponds to the description. Fast Delivery
Finally got the order. Excellent. I love it.
I love it, really well packaged
Great quality and good care for the shipping, you can order from this ship eyes closed!