Size and weight
Fluorite：
height ：25-30 mm
Length：30-35 mm
Width：30-35 mm
weight：40-50g
Other：
height ：20-25 mm
Length：28-32 mm
Width：28-32 mm
Weight：15-30g
Other information
The size and weight are measured manually, and there may be a 1~3 mm error
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (161)
5 Stars (131) |
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4 Stars (30) |
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3 Stars (0) |
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2 Stars (0) |
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1 Star (0) |
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Fast delivery. Packed very good. Thanks!!
powerful
Совсем крошечка, сделан аккуратно, пришёл быстро очень в Москву
Много серого!
Genial, hermosa!! La esperaba más grande, pero es perfecta para colocar sobre un portátil.
¡Parece que me gustaría! Llegó aquí a EE. UU. Un mes después de que lo ordené. Muy lindo y bonito.
No es tan brillante en la imagen, pero es exactamente como se describe. Es muy bonito y bonito. Tardó un tiempo en llegar aquí, pero tal vez solo por corona. Gracias
Hermosa
Muy hermoso. La piedra vino juntos
Love this quartz! It took almost 3 months to arrived but it was worth it.
Little bit small than expected.
All is fine!
100% natural
Hermosa. Creo que no es fluorita pero de como que
Hermoso llegó rápido
¡Bonito espécimen!
Vendedor maravilloso pidió hermoso color envió el que yo quería. Muy como
No se parece a la imagen, apenas cualquier púrpura. No estoy seguro si es fluorita. Todavía es bonito y estaba bien empaquetado.
Incluso si no es el color que esperaba. ¿Es mi culpa que no especificar? Es por eso que me recomendó otra especificando el vendedor el color que le gustaría Los colores de fluoritas son muy variadas. El vendedor también es muy agradable responde rápidamente y da buena soluciones Abierto a las aplicaciones y las propuestas ¿Gracias a el vendedor?
Buen artículo
Belle pierre, bien taillé. Imparfaite mais étant de vrai pierre, c'est normal. Merci beaucoup au vendeur. Vrai pierre.
Llegó rápido, algo hermoso. Pero forjado: las piedras naturales tienen un color desigual. Lo hice sin verde. Firmado con el vendedor, dice que si hay ciertos deseos, escriba antes del envío. Así que ten en cuenta.
Less than I thought, but the stone itself is beautiful
nice piece, packaged well
Sends fast and product conforms to the description, very happy with this purchase!
i am very happy with the purchase
Looks absolutely stunning!
I have requested 3 pyramids, flourita, rose quartz and amethyst and I am really happy with my buy. I am surprised about the shipping, they arrive to Mexico in 10 days aprox, this time is really fast. Also I'd like to highlight the excellent work to the store to package each pyramid, they were inside a rol of a bubble wrap and with soft paper on the top of the pyramid and then more bubbles to protect them and then all inside in a box perfectly sealed. Pleas take in consideration some of the stone color could change as is the change of my flourita, its colors are lighter than shown in the seller's pictures but this is due to it is natural, it is such beautiful too (you can see my real pictures) . Definitely I recommend to buy stones on this store. This buy has exceeded my expectations.