Size or Fit issue
Please check the specifications before you place an order, normally the allowable difference in the size are approximately 0.2-0.4 inches in measurement. If you need a special size, please contact us directly.
Difference in color may be caused by some other reason such as color reflection in the monitor, Lighting, background, etc. However, if you find you got a completely wrong color, please contact us for confirming if a return or refund is possible.
1. We support mixed orders, one piece for each style is ok, you can choose the best shipping way to your country.
If you want to mix order, you can send the photo or photo number to us, thanks.
2. For the shipping way & shipping cost, the below list for your reference.
For the China Super Economy and Yanwen Economic Air Mail, there is no tracking information. We suggest customer choose AliExpress Standard Shipping, ePacket and China Post Registered Air Mail, which are conventional logistics ways. And if customer want fast shipping, DHL UPS Express Saver FedEx and TNT are good choices. If the order total price more $200, we can send by fast shipping way for free, customer can contact us to change shipping method anytime.
3. Please make sure your address is correct.
The production will be shipped out within 2-5 business days after you paid. Some big orders with big quantity may cost more days, we will check and advise once we get your order.
If you haven’t got the package within the shipping time, please don’t hesitate to contact with us. We will check it with the post office and customs. Sometimes it will be delayed for traffic or flight jams. We will take responsibility to resend or refund for any lost item.
4. After sells
We are looking forward to having your 5-star FEEDBACK. We sincerely invite you to leave positive feedback for us if you are satisfied with our production & service. Please feel free to contact us if you are not satisfied with the production after receiving it. All emails will be answered within 1 business day, thank you. Have a good day.
All the fashion jewelry of us can pass the test of CA Prop65.
Lead free [less than 200PPM]
Cadmium Free [Less 75PPM]
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.