Have any questions or need to get more information about the product? Either way, you’re in the right spot.


Do you have a question, comment, or suggestion? All input is important to us, and we greatly appreciate them.

We reply to all emails within 24 to 48 hours so if you are not getting our email replies, your ISPs (Internet Service Providers) or mail service providers like Yahoo! and Hotmail must have blocked our replies or moved them to the Junk Mail folder. If you do not check your mail regularly, the chances are our replies have been deleted.

We send a confirmation email immediately after you have successfully placed an order with us. If you do not receive it, it’s a good indication that our emails are blocked. We also send a notification when your order has been shipped.

If you’re not getting our e-mails, you have to “whitelist” us in your email program, mail service, spam filter, and ISP. Add our email address to your Contact List or Address Book. Always allow us in your Safe List.

Each email client has its own configuration so please try to take a look at your Email Client help desk system or ISP.

Ophiria Online

When contacting us regarding your order, please specify the following:
Name you registered,
Order number,
Date of order,
Way of payment.

If you have created an account on the website, you can also log in to your account to follow the progress of your order, thank you.

Please be sure to read our blog before purchasing or using our bestseller, The Genuine Black Obsidian Wealth Bracelet and other Pixiu products.
Or subscribe to our YouTube channel to learn more about Feng Shui cures and enhancers. Please take note that not everybody is advised to wear this lucky charm. If you are born under the zodiac signs, tiger, rabbit or dog, you are not compatible with the pixiu dragon. Read more here.

Please read the store’s Refunds & Returns Policy
All information you need to know with your order is available on the footer menu. Please read carefully before making your purchase order.


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