50pcs/lot Gold Silver color Antique Bronze Alloy Lobster Clasp Hooks For DIY Jewelry Making Findings Necklace Bracelet Chain Accessory
Brand Name:St.kunkka Condition: 100% Brand New And High Quality Color:As The Picture Material: Zinc Alloy Package including: 50Pcs(Pack) Product weight: (10*5mm/12g), (12*6mm/16g), 14*7mm/28g) Fit :Making Materials Handmade DIY Necklace & Bracelet Chain
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (146)
5 Stars (142) |
|
4 Stars (4) |
|
3 Stars (0) |
|
2 Stars (0) |
|
1 Star (0) |
|
Perfect! Just as expected
Perfect!
Good
Produit compliant
3 PCs, were broken, 3 PCs peeled.
I liked everything
The goods did not come. I opened the dispute. The money was returned.
Just like in the very nice picture
Product corresponds to the description, very correct packing, delivery 30 days, am satisfied.
Received ok, store recommended
All suuuper! Pretty beautiful thanks!
The parcel came, put it in the mailbox. Took 12x6, it was necessary 10x5, measured the broken not so, not very critical. If for a small chain, then take 10x5. In appearance, the quality of norms. In places the paint on some a little sodran. Quantity 51 PCs One got 10x5. I walk when painting merged, so I need to press the lever harder, and it is better to press on the opening element itself so as not to break. From the moment of order to receipt it was 18 days.
good quality
Buenas
The goods did not receive for 3 months (there were 6 positions). When written: "The order is made", and put it in the "waiting for the recall"-had to open a dispute, the refand was appointed.
For its price, good hooks. Not plastic, but not super quality metal. Work normally, do not eat.
They shine pretty
It is good! Thanks
Items are as described
Locks are excellent.
perfetti
belli
First time buy, all right, will buy more for sure. Super recommend
Fast shipment and delivery. excellent quality goods. packed very well. quantity did not count. thank you!
Great quality
Received ok, store recommended.
The parcel went 3 weeks, tracked, the store sent quickly. Hooks are good, took multicolor. Quantity exact. Thank you!
Good ones