Both Pictures and Text
TEXT—-You just need to tell us the text you want to print, we will design a template for you to see until you are satisfied;
PICTURE—-You only need to send us pictures, and there will be designers to make samples to achieve satisfactory delivery.
Customization is not complicated.
Please contact customer service to confirm and then place orders.
The order will be sent within 2-3 days. Custom products will not be returned.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (90)
5 Stars (90) |
|
4 Stars (0) |
|
3 Stars (0) |
|
2 Stars (0) |
|
1 Star (0) |
|
Always perfect, send fast, perfect work. Fast delivery with good follow-up. Thank you very much
The store is just the best. I followed my slightest directions about my design. Print of perfect quality! The shopper himself is also very high quality, there is a lock and even a small pocket inside. I advise you to buy from this seller :)) photos specially made near to see this chic quality!!) and by the way, each shopper in a separate package lay. In general, I advise.
The printing quality is not bad, for its price is very even good Communication with the store at the level
Just super! The store is just great. Do not be afraid, order.
Incredibly beautiful bag. Printing at altitude, roomy. Thank you very much! I'm glad that I ordered it here. I'll order more.
Omg i love this so much it was worth the wait!! Its also much bigger than I expected cant wait to use this!! Excellent quality i recommend ! The store is also very nice
Все очень круто. Продавец топ. Принт качественный и красивый. Я всем довольна
Fucked-up
I loved it so much, it's really cute and came really fast, I can't take picture because I I not home bit I lived it and might get another one again.
The printing quality is excellent! Inside there is a pocket. I like everything very much, thank you!
Super quality of bags and transfer. I recommend 100%
Shopper's cool. The fabric is dense and the handles are firmly sewn. Inside there is a small pocket, which is very convenient. Print quality, but there are small colored inclusions, which is not critical, from the side they are not noticeable. In general 10/10)
Delivery fast quality good, high quality printing, meets the description of cool shopper
the bag is fire love it good quality as well recommended it 4sho. Marrakech islands.
I am delighted!! The bag is super beautiful, nothing to complain about, for the price is perfect!! Less than 15j between my order and delivery, for a custom item it is very fast. Very good contact with the store. In short I recommend ++ I will also order others to make a gift
This is the best shopper I 've ever seen in my life! Cloth is dense, print-just SAS, gentlemen)) worried that the picture will not be clear, because. Ali compresses images but no The store is just a bunny, communication at altitude. I will order 1 more soon)
Really well packed, the quality and the print are great, I didn't expect so much. Thank you store, I would definitely recommand and buy again!
Seller is easy to deal with. Super fast production and postage - 13 days from order to delivery for Australia. Quality of print and bag is good. Thanks!
I love it !! Quality print seems to be very great, now we will see with time and use ! But for the moment i'm really happy of my purchase ! And the store was very available and kind ! I highly recommend this product !
Very happy with the purchase the bag looks good quality espandex polyester the very good impression is rather stamping but very good quality I will buy again with this store I love it! It has zipper to close the bag and a bag inside to save money or keys, very complete For T-shirts and sweatshirts also
Very beautiful bag, I love the color and the fabric
The print is just something, with my favorite boy ^_^. The goods itself went 26 days
Good news. I already ordered more do you, very professional stores, I would recommend
The bag is perfect and the store is gentilissimo, there also comes quickly
Shopper Super! Cloth is dense. With a zipper. The store sent the photo quickly, all right. I liked it very much. Thank you very much!!!
The store is just lucky!!! Quality of goods at the highest level, printing and fabric are very good, I advise everyone to the seller!!
The print is slightly darkened. Picture quality and fabric bags-for 5!!!!
The shopper corresponds to the 100% description. I ordered 04.08 came 17.08 (Kiev). Quality fabric and sewing, but there are nuances on the account of washing, it is better by hand. A little late ends of the fabric, I do not know how to correctly call it, in the photo you can see, but you can carefully cut, no problem. For more info @/smilehyunggu. The store is very responsive and cute♡I will order more!