We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (87)
4 Stars (7)
3 Stars (0)
2 Stars (0)
1 Star (0)
Great. ! Just like the description. Very well detailed. The right size. I'll buy again. They sent Me gifts with my purchase
Thank you very much, very fast delivery. Very good quality.
By far one of my favorite clips, color is a dark gray and the little zircons plump with a light silver color, quality is good for the price, shipping was fast and communication with the store was good! Thanks :) I’ll order another one!
it is all silver, not white. but super beautiful
Beautiful clipper. My second purchase. Fast delivery and quality product
Very karasny charm and super fast delivery!! I recommend the store!
Perfectly served my original Pandora. Fast delivery. Recommend
Looks exactly like the pictures
Great product, exactly as shown in the pictures.
Very good quality, fast delivery
It looks really nice, very shiny. The clip is extremely secure. I am very happy with this purchase.
Très joli goods
Beautiful igul photo. Still won a treat.
perfeitoooo amei muito lindo .
Gem looks really nice!
Identical to the picture. Fits the bracelet where it needs to be fixed.
At the moment the article looks very good we'll see if it will last over time, very fast and uninspiring price.
Very good and with a gift charm! Thank you very much I will buy again!
Excellent love it!
Just like the pictures
Corresponds to the description so case the photo, very satisfied with my purchase
I just hope the material will hold and the Jewel will not blacken
Perfect, fast shipping and compliant product