We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (325) |
82.9%
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4 Stars (56) |
14.3%
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3 Stars (11) |
2.8%
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2 Stars (0) |
0%
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1 Star (0) |
0%
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High
Yellow is not so bright, but so class
magnifique
I can not say anything about the goods, as it was not received. Money returned
I'm very pleased with the quality of the bracelets, the size is just right and the beads gets a cold feeling on the hands. Delivery time is also impressive, paid a little amount at the customs. I'm very pleased with the purchase. Highly recommended.
Very good product, the bad was the remaining thread is cut and ready. There was No contact with the store
Perfect
Good evening, very satisfied with the purchase I made, very nice bracelets, arrived before time, thank you very much,
Nice bracelet
The second time I order, all davolen, the quality of the beads is chic, but the elastic thread leaves much to be desired. Beads cool the hand and feel that you hold a thing. I advise everyone, it came quickly, ordered 22.08 came 09.09
Cute got here really quick
All right with the product and it's very nice
good
US cool
it's a nice bracelet
Chiro
Perfecta
Very cool
The product corresponds to the description, came before the time, I recommend the store.
Very cool bracelets, I'm very happy with the purchase)
The goods ordered 5.11 came 20.11. Super fast delivery!! I liked the bracelets. Black bracelet is big, but it was not bought for me thanks for the quality goods!
Excelente
much better quality than I expected
nice
Top
Quality and beautiful bracelets, complete with a velvet pouch and a card with a description, for such a price is very worthy)
Everything went well, excellent store, very responsible
Very nice bracelets but I feel like they're not real stones, it took me 2 months to get to Chile that if very cheap and fits well to my hand, there was no need to talk to the store and the bracelets are prettier than the picture according to my perception