New clover bow path leaf star clip DIY Beads Fit Original Pandora charms silver 925 Bracelet Bead Jewelry making
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (143)
5 Stars (133) |
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4 Stars (10) |
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3 Stars (0) |
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2 Stars (0) |
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1 Star (0) |
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Recommend. made perfectly.
The piece is beautiful feather she be incompatible with Pandora bracelet
Perfect
Best items ever.
Very good, satisfied.
Even prettier than in the picture and I hope it doesn't get ugly if it looks like Sterling Silver
Very nice
Came the wrong diameter, but the store is a conscience
OK polecam
The quality is excellent but there is one defect, one stone is very low planted and the look is terrible,
Everything was ok. Fast delivery. Products comply with description.
like the picture
Beautiful !
The Pearl does not fix on the screw step but very pretty qd even
The charm looks simpotichno, but still differs from the original (the photo is attached). Came in 11 days. Of these, 3 days took to process the order and the other 8 days logistics from Hong Kong to destination. The parcel was not tracked throughout, but the track number was immediately assigned to the Russian mail. The cost is small (187₽), so there is nothing to pick up. The charm is fastened sooo tight, with difficulty, would say, but unfastened on Hurray!! The probability of being lost is sooo high... Let's see how it will be during socks)) later I will add a review))
Delivered very quickly, thank you, earlier, 925 test is, the product corresponds to the photo
We clip the same as the photo, it looks silver, we'll see in time.
It's very nice, but it doesn't fit the bracelet the hole is very small.
Very well made
Very nice. Thank you
Charm Duge garniy, in the middle of the arc, the dark metal with a reviews s925, ale is not vsingenna, shcho Tce sreblo. The store is not a supplier, track відслідковувався. Bigger city.
All is well, came very fast, thank you store
Perfect
As in the photo, preicoso
Recommend, fast shipping, good quality, I am satisfied
Fits perfectly into an original pandora bracelet, the clip works well, I recommend.
As described, it is fixed to the "knot", pandora bracelet original, to perfection Very shining, engraving s925 is within the clips, although me nn looks like silver, hope sbagliarmi, all things considered nn me ne whine Order arrived very early than expected
Wonderful thank you