We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (33)
4 Stars (9)
3 Stars (1)
2 Stars (0)
1 Star (0)
did not came on time, came almost two months after order
Everything came as in the picture
Everything is fine
A little small size, but good taste very much
Delivery to RO for 1 month and 5 days
Just like in the photo, it's disassembled, but it brings all the pieces to mount it, it's easy to mount and it didn't take more than ten minutes. It took him a little longer than a month to come. Very happy with the purchase
No paper, made out of foam rubber, so it doesn't break so easily. But the color for me is some weird kind of gold, not as pretty as expected. But thats just my personal opinion. Everything else was fine.
La calidad es buena, pero falta 1 pinza. También usaré otra cuerda, que no encaja del todo en el kit.
Entrega rápida, todo como en la descripción
just like in the picture
All right, whole set complete
De acuerdo, juego completo
All yak in the inventory. To come in the rosibralny view, all the best for Zbor gerlyandy
Great and fast shipping
Very nice quality stretch. Thank you
Product as the picture, doszedł little creased, long standby time
Dodání trvalo velmi dlouho :(
El tenía que ser muy rápidamente y cualitativamente gracias a el vendedor
Thank you to the store, the goods came quickly, well packed and without flaws!
The goods came quickly, quality. Recommend! Thank you store!
Come quickly, beautiful!
Everything came quickly
the product arrived after two weeks! Good job!!but to a completely different address it came almost half an hour from home .. I do not recommend