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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Ophiria Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (93)
5 Stars (88) |
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4 Stars (5) |
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3 Stars (0) |
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2 Stars (0) |
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1 Star (0) |
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супер, всё хорошо приклеилось и не больно отрывать
Белье полностью соответсвует фото и размерной сетке. Рекомендую!
Bien mais les patch sont un peu irisés du coup on les aperçoit sous un haut noir
Они крупнее, чем я ожидала, но свою задачу выполняют. Отклеиваются не больно. Заказывала платную стандартную доставку, поэтому пришли быстро.
An amazing quality! I recomended this.
Perfect , best product .
מצוין
it stick really good.
Very nice, decent quality, outside is very soft and they're super pretty
Delikatne, nic nie czuć, a sprawuje swoją funkcję. Nie odkleja się
ok
very good
Class! Well hold on and even after a whole day in very hot weather and do not think to peel off) reached in 2.5 weeks! Thank you so much to the store❤Very much I advise the goods and the store
I have already ordered twice, and the quality is excellent. Also the shipment has arrived very fast. I highly recommend it!
Very cool goods. Long shipment but worth and recommend.
For the summer for a small breast-just saving from stuffy bras! Recommend. I myself order not the first time. Stick and hold perfectly, the cetral part is breathable, so that under them the chest does not sweat. To Moscow, the parcel drove 2 weeks.
Bellos
super
it's really good
Little bigger than expected but great quality
наклейки шикарные, правда снимать их не очень приятно, клей хороший
Thx
Good size
Perfect
Good product, slow delivery
All Super, glue well, tear off does not hurt from the chest) but a little too big) but uncritical
They look great. But they are still visible and nipples one fig shine through... I'll test, I'll add a review ..
its fine